Strategic Planning Support
- Develop strategic Information Technology plan, matching marketplace technology with business requirements in order to gain strategic advantage
- Identify corporate strategic direction through executive, division and departmental interviews
- Evaluate marketplace technology and develop cost justification for potential strategy change
- Provide project and implementation plans to support strategic direction
Telecom Expense Management (TEM) Support
Conduct interviews of key personnel
Document current process
Perform gap analysis
Provide short list of potential vendors
Incorporate business requirements into RFP
Create TEM RFP
Assist in evaluating responses
- Negotiate TEM agreement
- Implement TEM solution
Process Management and Standards Development
- Develop IT policies, procedures and standards
- Conduct internal interviews with involved departments as well as external reviews with service providers to integrate internal and external processes
- Perform gap analysis regarding existing policies and target procedures
- Document standards, policies and procedures in a readable, user friendly format, ready for posting to your website
